Pandemic Update: Training sessions are currently being held online. We will consider returning to conducting in-person training sessions once it is safe to do so. 

Information About Online Training Sessions

The sessions for the GWA-OW Calculator software and the Income Assistance Manager software will each be around 2.5-3 hours in length and they will focus on a specific topic. The sessions will be conducted live online using Zoom video conferencing software. You will not need to have a paid Zoom account in order to participate in the session. The Zoom meeting link will be emailed to registered attendees a few days before each session. Ideally, your device (desktop, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam and speakers. You can still register for a session if your device doesn’t have a webcam, but your device must absolutely have speakers in order to be able to hear the instructor.

GWA-OW Calculator Software Online Training Sessions

We’ll be running the GWA-OW Calculator Software Online Training: Special Topics series again from September 20-24, 2021. Detailed agendas and a registration link were emailed to all GWA-OW Calculator software users on August 9, 2021. If you’re a GWA-OW Calculator software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list. 

Dates and Topics for the September 20-24, 2021 Series 

Case Intake Highlights – Part 1: 10 a.m.-1 p.m. Eastern Time

Case Intake Highlights – Part 2: 2 p.m.-5 p.m. Eastern Time

Issuing Monthly/Bi-Monthly Ontario Works Payments & All Other Types of Payments – Part 1: 10 a.m.-1 p.m. Eastern Time

Issuing Monthly/Bi-Monthly Ontario Works Payments & All Other Types of Payments – Part 2: 2 p.m.-5 p.m. Eastern Time

Accounting Menu Functions: 2 p.m.-5 p.m. Eastern Time
Accounting Reports & the Month-End Closing Process: 2 p.m.-5 p.m. Eastern Time
Employment Assistance – Part 1: 10 a.m.-1 p.m. Eastern Time

Employment Assistance – Part 2: 2 p.m.-5 p.m. Eastern Time

 

Register for the GWA-OW Calculator Training Series


Dates of Previous GWA-OW Calculator Software Online Training Sessions

July 12-16, 2021

April 19-23, 2021

February 8-12, 2021

December 7-11, 2020

November 16-20, 2020

September 23-24 and October 13-15, 2020


Income Assistance Manager Software Online Training Sessions

We’ll be running the Income Assistance Manager Software Online Training: Special Topics series from October 4-7, 2021.

Detailed agendas and a registration link were emailed to all software users on August 24, 2021. If you’re an Income Assistance Manager software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list. 

Dates and Topics for the October 4-7, 2021 Series 

Client Entry Screens: 9:30 a.m.-12:30 p.m. Central Time

Forms & Letters, Tenant Profile, Verifications and Files: 1:30 p.m.-4:30 p.m. Central Time

Monthly Variable Allowance Batch Entry & Other Features Under the Edit Menu: 9:30 a.m.-12:30 p.m. Central Time

Payment Functions: 1:30 p.m.-4:30 p.m. Central Time

Client Management Reports: 9:30 a.m.-12:30 p.m. Central Time

Accounting & Administrative Reports, Bulk and Blank Forms: 1:30 p.m.-4:30 p.m. Central Time

The Housing Module: 9:30 a.m.-12:30 p.m. Central Time

The Tools, System and Help Menus: 1:30 p.m.-4:30 p.m. Central Time

 

Register for the Income Assistance Manager Training Series


Online Training Sessions for Other Software Programs

If you would like to receive training for one of our other software programs, please complete the Training Request Form