Information About Online Software Training Series

The training series for the GWA-OW Calculator software and the Income Assistance Manager software will each feature eight different sessions that will focus on a specific topic. The sessions will be 2.5-3 hours in duration. The sessions will be conducted live online using Zoom video conferencing software. You will not need to have a Zoom account in order to participate in the sessions. The Zoom meeting link will be emailed to registered attendees a few days before the start of each series. Ideally, your device (desktop, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam and speakers. You can still register for a session if your device doesn’t have a webcam, but your device must absolutely have speakers in order to be able to hear the instructor.


GWA-OW Calculator Software Online Training Series

We’ll be running the GWA-OW Calculator Software Online Training: Special Topics series October 11-12 and October 24-25, 2023. The sessions will be split across two weeks with two sessions occurring each day. Detailed agendas and a registration link were emailed to all GWA-OW Calculator software users on September 7, 2023. If you’re a GWA-OW Calculator software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list. 

Dates and Topics for the October 2023 Series:

Case Intake Highlights – Part 1: 10 a.m.-1 p.m. Eastern Time

Case Intake Highlights – Part 2: 2-5 p.m. Eastern Time

Issuing Monthly/Bi-Monthly Ontario Works Payments & All Other Types of Payments – Part 1: 10 a.m.-1 p.m. Eastern Time

Issuing Monthly/Bi-Monthly Ontario Works Payments & All Other Types of Payments – Part 2: 2-5 p.m. Eastern Time

Accounting Menu Functions: 10 a.m.-1 p.m. Eastern Time

Accounting Reports & the Month-End Closing Process: 2-5 p.m. Eastern Time

Employment Assistance – Part 1: 10 a.m.-1 p.m. Eastern Time

Employment Assistance – Part 2: 2-5 p.m. Eastern Time

 

Please note that the registration period for the series will run from September 7-29, 2023. The registration link will be disabled after September 29, 2023. 

Register for the GWA-OW Calculator Training Series


Income Assistance Manager Software Online Training Series

Group training sessions for the Income Assistance Manager software run on a more infrequent basis and upcoming session dates will be posted on this page once a series has been scheduled. Information about upcoming training sessions is also emailed to all software users. If you’re an Income Assistance Manager software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list. 


Online Training Sessions for Other Software Programs

If you would like to receive training for one of our other software programs, please complete the Training Request Form and we will contact you to arrange a session.