Pandemic Update: Training sessions are currently being held online. We will consider returning to conducting in-person training sessions once it is safe to do so. 

Information About Online Training Sessions

The sessions for the GWA-OW Calculator software and the Income Assistance Manager software will each be around 2.5-3 hours in length and they will focus on a specific topic. The sessions will be conducted live online using Zoom video conferencing software. You will not need to have a paid Zoom account in order to participate in the session. The Zoom meeting link will be emailed to registered attendees a few days before each session. Ideally, your device (desktop, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam and speakers. You can still register for a session if your device doesn’t have a webcam, but your device must absolutely have speakers in order to be able to hear the instructor.


GWA-OW Calculator Software Online Training Sessions

The next GWA-OW Calculator software online training series will likely be scheduled for November 2021 or December 2021. Complete details will be posted on this page and emailed to all software users once the date has been set. If you’re a GWA-OW Calculator software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list. 


Dates of Previous GWA-OW Calculator Software Online Training Series

September 20-24, 2021

July 12-16, 2021

April 19-23, 2021

February 8-12, 2021

December 7-11, 2020

November 16-20, 2020

September 23-24 and October 13-15, 2020


Income Assistance Manager Software Online Training Sessions

Group training sessions for the Income Assistance Manager software run on a more infrequent basis and upcoming session dates will be posted on this page once a series has been scheduled. Information about upcoming training sessions is also emailed to all software users. If you’re an Income Assistance Manager software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list. 

If you would prefer to have training for your office only, please complete the Training Request Form and we will contact you to arrange a training series. 


Online Training Sessions for Other Software Programs

If you would like to receive training for one of our other software programs, please complete the Training Request Form and we will contact you to arrange a session.