Information About Online Software Training Series
Each training series for the GWA-OW Calculator and the Income Assistance Manager software programs consists of eight different sessions. The sessions will each be around 2.5-3 hours in length and they will focus on a specific topic. The sessions will be conducted live online using Zoom video conferencing software. The Zoom meeting links will be emailed to registered attendees one week before the series begins. Ideally, your device (desktop computer, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam, speakers and a microphone. You can still register for a session if your device doesn’t have a webcam or a microphone, but your device must absolutely have working speakers in order to be able to hear the instructor.
GWA-OW Calculator Software Online Training Series
We’ll be running the GWA-OW Calculator Software Online Training: Special Topics series May 14-15 and May 21-22, 2025. The sessions will be split across two weeks with two sessions occurring each day. Detailed agendas and a registration link were emailed to all GWA-OW Calculator software users on April 3, 2025. If you’re a GWA-OW Calculator software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list.
Dates and Topics for the May 2025 Series:
Case Intake Highlights – Part 2: 2-5 p.m. Eastern Time
Issuing Monthly/Bi-Monthly Ontario Works Payments & All Other Types of Payments – Part 2: 2-5 p.m. Eastern Time
Accounting Reports & the Month-End Closing Process: 2-5 p.m. Eastern Time
Employment Assistance – Part 2: 2-5 p.m. Eastern Time
Please note that the registration period for the series will run from April 3-30, 2025. The registration link will be disabled after April 30, 2025.
Register for the GWA-OW Calculator Training Series
Income Assistance Manager Software Online Training Series
Group training sessions for the Income Assistance Manager software run on a more infrequent basis and upcoming session dates will be posted on this page once a series has been scheduled. Information about upcoming training sessions is also emailed to all software users. If you’re an Income Assistance Manager software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list.
Online Training Sessions for Other Software Programs
If you would like to receive training for one of our other software programs, please complete the Training Request Form and we will contact you to arrange a session.