Pandemic Update: Software training sessions continue to be held online. We will consider returning to conducting in-person training sessions once it is safe to do so. 

Information About Online Software Training Series

The training series for the GWA-OW Calculator software and the Income Assistance Manager software will each feature eight different sessions that will focus on a specific topic. The sessions will be 2.5-3 hours in duration. The sessions will be conducted live online using Zoom video conferencing software. You will not need to have a Zoom account in order to participate in the sessions. The Zoom meeting link will be emailed to registered attendees a few days before the start of each series. Ideally, your device (desktop, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam and speakers. You can still register for a session if your device doesn’t have a webcam, but your device must absolutely have speakers in order to be able to hear the instructor.


GWA-OW Calculator Software Online Training Sessions

We will likely conduct another GWA-OW Calculator software online training series sometime within the range of May to July 2023. Once the date has been set, the information will be posted within this section and it will also be emailed to all GWA-OW Calculator software users. If you’re a GWA-OW Calculator software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list. 


Income Assistance Manager Software Online Training Sessions

Group training sessions for the Income Assistance Manager software run on a more infrequent basis and upcoming session dates will be posted on this page once a series has been scheduled. Information about upcoming training sessions is also emailed to all software users. If you’re an Income Assistance Manager software user who isn’t already on our mailing list for training sessions, please email us to request to be added to the list. 

If you would prefer to have training for your office only, please complete the Training Request Form and we will contact you to arrange a training series. 


Online Training Sessions for Other Software Programs

If you would like to receive training for one of our other software programs, please complete the Training Request Form and we will contact you to arrange a session.